High performing / hands-on IT Executive
High performing / hands-on IT Executive Joe Kempenich - expert seeking opportunity
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Joe K.
Profile ID: 9185
His expertise is in transforming stale Data Processing / IT Departments into high-performing IT Service organizations while bringing them into alignment with their business customers. 17cf1ead-7391-4c70-9e3c-e2ed90f91e4e
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Biography
- Joe has been involved in the transformation of multiple IT organizations: for an insurance company and for an Agribusiness.
- Insurance Company
- Sox Compliance
- Implemented change management processes within the first 6 months to become SOX compliant as part of company’s successful public offering.
- Implemented change management software for IT development.
- Implemented Ticketing/Project software in support of change management.
- Implemented multiple test environments with multiple reviews by the appropriate departments.
- Implemented system security to prevent unauthorized changes to application code.
- Technology Refresh
- Replaced small T1 circuit with 100 MBS circuit to better service agents.
- Replaced unsupported/consumer grade routers, hubs, and switches with commercial grade routers and switches.
- Replaced antiquated, unsupported phone system with modern IP-based phone system.
- Replaced antiquated physical servers with virtual and/or cloud-based servers.
- Replaced antiquated security infrastructure with modern security infrastructure.
- Replaced poorly managed cabling of systems throughout company.
- Replaced 150 legacy desktops with modern desktops.
- Refreshed technology without financial impact through the implementation of free or low-cost solutions whose costs were offset by savings.
- Disaster Recovery/Business Continuity
- Moved all systems to colocation facilities.
- Led the recovery of systems from system disaster. Systems were operation within 50 hours. This occurred before Disaster Recovery systems were acquired.
- Acquired Disaster Recovery systems to protect company information by obtaining C-Suite approval.
- Led business continuity recovery after office building lost power for 5 days. Able to perform critical business functions within 3 hours.
- Led IT activities and was major stakeholder in replacing Legacy Policy Administration System with Package Policy Administration System.
- Staff Development
- Transformed legacy IT Network/Help Desk department into an IT Infrastructure service department to provide better service and solution quality by developing skills of existing staff and recruitment of new high-quality staff.
- Agribusiness
- Change Management
- Implemented change management processes within the first 6 months to better control development environment.
- Implemented change management software for IT development.
- Implemented Ticketing/Project software in support of change management.
- Implemented multiple test environments with multiple reviews by the appropriate departments.
- Implemented system security to prevent unauthorized changes to application code.
- Application Refresh
- Decreased the number of existing software defects in production by developing AI module that automatically captured data at the time the defect occurs.
- Replaced slow, unreliable, proprietary satellite delivery of Chicago Board of Trade data with fast, reliable XML-based internet based delivery without incurring external fixed costs and without increasing recurring costs.
- Completed complex, enterprise-wide billing system. This 3rd effort of this development project was in progress when I joined the company and through the redesign, reorganization, and planning this project was completed.
- Completed prototype of IoT solution project estimated to save and/or earn $6 million a year.
- Planned and executed development of Work Order Dispatch system to better manage the use of rolling assets.
- Disaster Recovery/Business Continuity
- Rearchitected and implemented changes to ERP system to function in a DR environment. Performed multiple successful rollovers of both development and production systems.
- Staff Development
- Transformed legacy IT Programming department into an IT Development service department to provide better service and solution quality:
- Acquired a grant from the state of Iowa to retrain IT Development staff.
- Developed skills of existing staff and recruitment of high quality staff.
- Acquired Introduction to Agile and Agile Software Delivery training for IT Development staff.
- Acquired Introduction to C# and Advance C# training for IT Development staff.
